• Running Days: 43
  • Total Investors : 224
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Frequently Asked Questions

General Questions

  • What is COINS HOUR ?

    The COINS HOUR is modern investment program where you are able to make deposit and get the profit. Our goal is to achieve the highest return from the activity on the foreign currency exchange (Forex) and Cryptocurrency exchange markets. Our company is constantly evolving, it improves its marketing components and creates new investment proposals. All this makes the COINS HOUR - an industry leader and to be able to adapt to the constantly changing market conditions.

  • Who controls the Investment portfolio?

    The investment portfolio is managed by a team of experienced financial specialists, of lawyers, professional trade analysts who have been working on the currency exchange market for more than 15 years on average. Our experience and contacts ensure access for us to a wide range of local and global resources and bring about benefit from the world's best and most effective technologies of trading on the Forex and Cryptocurrency market.

  • Who can participate in COINS HOUR ? Do you accept investors from different countries?

    Any person or company can participate in COINS HOUR . We have no restrictions on any country. The only condition is accepting our terms of service.

Questions relating to investing process

  • What do I need to start investing with COINS HOUR ?

    First of all, you need to register a new account, select an investment plan and make a deposit at least $30 through the available payment systems. For details check the link: Get Started

  • What payment methods can I use to fund my account?

    We operate with payment systems Perfect Money, Payeer, Bitcoin, LTC, ETH, XRP and more.

  • What is the minimum/maximum amount allowed to deposit?

    Currently we have an introductory low deposit minimum amount of $30 and going up to $9999 which is the maximum allowed for a single deposit and depends on your investment plan. You are able to check min. and max. amount for each plan in our main page and your account menu "Make Deposit"

  • Can I make numerous deposits simultaneously?

    Yes, it is possible for you to have an unlimited number of deposits, but each of them will be processed separately.

  • How many accounts can I create from one Computer (IP address)?

    You can create our 1 Account from 1 IP address. If we see multiple accounts from same IP address then all accounts will be suspended without notification and funds will be frozen.

  • How can I access the account?

    If you are a registered user of COINS HOUR , please enter your username and password in the appropriate fields at the top of the website and click the "Login to Account" button. You will be redirected to your account automatically as soon as you have done the above.

  • How can I edit my personal information in my account?

    Log into the account and click "Edit Account" to enter the personal information page where you will be able to modify your data. Save the changes when all necessary data are entered. However, you may not modify your e-mail and e-wallet data because this function is disabled for security reasons. If you want to change these data, please contact us and include your secret questions and secret answer in your message.

  • Do you charge any fee for providing your investment services?

    No, we do not charge any fees. The profit that we make from our overall investments is enough for us. We do not need to charge any fees for any transaction, however, payment processors may charge you with receiving fees and we have no control over that.

  • What if I can't log into my account because I forgot my password?

    Click on forgot password link, enter your username or e-mail and your login data will be sent to your e-mail address.

  • What is the minimum amount for Bitcoin withdrawal ?

    The minimum amount for withdrawal via Bitcoin is 0.005 BTC.

  • After I make a withdrawal request, when will the funds be available on my e-currency account?

    All of our withdrawals are instant.

  • What could be the reason for the delay more than 48 hours?

    There are several reasons for failure to pay:
    • The e-currency account number, which is to be specified during registration, is missing or incorrect.
    • You have balance limit imposed on your e-currency account. Please contact e-currency provider to sort this problem out.

  • Can there be delays on a withdrawal request?

    The delay of a withdrawal sometimes can happen because of an unstable operation of payment systems or some maintenance work on the website. In such case the website administration has to wait for normalization of the situation and only then may pay out. It can take several hours up to 2-3 days; therefore we encourage you to be tolerant. In case of a long pause we will inform on all current conditions by means of our forms of communication.

  • What is the risk for my investment?

    There is always a risk of losing the invested money. For example, in case of adverse global processes which are not under reasonable control of the company management. Currency Trading, CryptoCurrency Trading and start-up investing are among the riskiest forms of investments in the financial markets and therefore require sufficient skills and experience. We have a stabilization fund in place to protect Our clients from known trading risks.

Referral Program

  • Do you have an affiliate program?

    Our affiliate rewards program offers earning at 3% referral commission.

  • How will I receive my referral commission?

    The personal affiliate link has the following format: https://COINS HOUR/?ref=frederic , where "frederic" is your username on the website. The referral commission is accrued to your account balance instantly. The referral bonus can only be withdrawn in the e-currency which your referral used to make their deposit, for example, if your referral used Bitcoin to deposit, then you may only withdraw your referral bonus in Bitcoin.

  • Where can I get my referral link and your banners?

    You can find referral link in your main account menu and our banners on the "Referral links" page. Also you can click on Our Banners.